Terms of Use

  1. OBJECT

The Lessor leases, delivers, and grants to the Lessee, in accordance with the terms and conditions set out herein and on the front page, the use and possession of the vehicle, along with its accessories and equipment, as described on the front page of this Agreement.

The said vehicle, including any replacement vehicle and all of its components and equipment, shall hereinafter be referred to as the Car.

  1. DURATION

The duration of this Agreement commences on the date of its signing and the delivery of the Car, and continues for the period indicated on the front page hereof. The minimum rental duration is twenty-four (24) hours (one day).

  1. LEASE AND ADDITIONAL CHARGES

3.1 Lease Amount

The lease amount for the Car is stated on the front page of this Agreement. This amount fully represents the rental value of the Car, and the Lessee acknowledges that they have no right to dispute or request any reduction thereof.

The full lease amount is payable in advance by the Lessee to the Lessor, either in cash or by credit card issued by a financial institution accepted by the Lessor, upon delivery of the Car. The signing of this Agreement serves as proof of payment and provision of services, to the exclusion of any other form of proof.

Any additional charges incurred by the Lessee upon return of the Car will be documented and invoiced accordingly.

3.2 Exclusions

The lease amount does not include any expenses or costs not expressly included or indicated on the front page of this Agreement. Such costs shall be entirely borne by the Lessee.

By way of indication and not limitation, the lease does not include the following: A) Fuel costs, including the value of missing fuel and refueling service, based on the Lessor’s current official price list. B) Fines or administrative penalties resulting from violations of traffic or other applicable laws. C) Additional kilometers beyond those included in the lease, as shown on the front page. D) Any fees or taxes of any nature imposed in relation to the lease. E) Tire protection, unless expressly agreed and noted on the front page. F) Navigation system (GPS), unless expressly agreed and noted on the front page.

3.3 Additional Kilometers

For every kilometer driven in excess of the allowance stated on the front page (KLM ALLOWANCE), the Lessee shall pay the Lessor the per-kilometer rate specified in the Lessor’s official price list. The total amount due for additional kilometers will be calculated at the end of the lease, upon return of the Car, and shall be payable immediately by the Lessee.

3.4 Credit Card Authorization

Where the Lessee has selected payment by credit card, the Lessee hereby authorizes the Lessor to charge the card for:

the full lease amount;

any administrative fines or penalties incurred during the lease period; and

the cost of any damages identified upon return of the Car.

  1. SECURITY DEPOSIT

The Lessee shall pay the Lessor, as a guarantee for the proper fulfillment of this Agreement, the amount specified on the front page hereof. This deposit shall remain with the Lessor for the entire duration of the lease and shall not be applied against any portion of the rent due.

The deposit will be returned to the Lessee without interest at the end of the rental period, provided that the Lessee has fully complied with all obligations arising under this Agreement.

The Lessor retains the right to demand additional compensation for any damage, loss, or cost that exceeds the amount of the deposit.

  1. DELIVERY AND RETURN OF THE CAR

The Car has been delivered to the Lessee on the date of this Agreement in the condition specified on the front page hereof. The Lessee confirms that they have carefully inspected the Car, conducted a test drive, and accepted it in full working order without reservation. The Lessee’s signature on this Agreement constitutes proof of delivery and acceptance of the Car.

Upon expiration of the lease term, the Lessee shall return the Car to the Lessor—together with the registration license, all accompanying documents, and accessories—at the location and time indicated on the front page. The Car must be returned in the same condition as received and with the same fuel level as at the time of delivery.

Any difference in fuel level, determined by the vehicle’s dashboard indicator, shall be charged to the Lessee and paid upon return of the Car. If the Car is returned with more fuel than received, no refund will be issued.

The Lessee shall also notify the Lessor upon return of any traffic fines or administrative penalties incurred during the rental period and shall promptly pay the relevant amounts. Failure to notify renders the Lessee liable for all charges imposed upon the Lessor.

If the Lessee wishes to extend the rental, they must notify the Lessor before the expiration of the existing term and pay the corresponding additional lease for the extra period, calculated per the Lessor’s current rate schedule.

Any delay or unauthorized extension entitles the Lessor to claim full compensation for any direct or consequential loss suffered as a result.

  1. TERMS OF USE

6.1 Authorized Use

The Car shall be used strictly in accordance with the terms of this Agreement and only by the Lessee and/or the authorized drivers whose names are listed on the front page.

6.2 Care and Maintenance

The Lessee and any authorized drivers must exercise due care and diligence in the use of the Car. They shall regularly check the Car’s mechanical condition, including oil and water levels, tire pressure, and general functionality, and take all necessary precautions to ensure its proper operation.

Any repairs or technical interventions on the Car are strictly prohibited without the Lessor’s prior written consent.

If a mechanical failure occurs during the rental period, the Lessee may, upon the Lessor’s approval, bring the Car to an authorized workshop for inspection. Repair costs shall be borne by the Lessor only if the damage is not attributable to the Lessee or the driver and upon presentation of original invoices.

6.3 Prohibited Uses

The Car must not be used under any of the following conditions or purposes:

  1. By any person under 23 years of age, or under 25 years for vehicles of categories E, F, G, H, J, K, L, P, Q, I, T, S, U.
  2. By any person without a valid driver’s license or who has held a license for less than 24 months.
  3. By any person whose license has been revoked within the preceding year.
  4. For the transport of passengers or goods for hire or reward.
  5. For towing or pushing other vehicles or objects.
  6. For participation in speed, endurance, or performance races.
  7. For subleasing or lending to third parties.
  8. By anyone other than the Lessee or authorized drivers listed on the front page.
  9. For carrying heavy objects, flammable substances, pollutants, hazardous materials, or any prohibited items that may endanger the Car, its occupants, or third parties.
  10. Outside the territory of Greece, without prior written authorization from the Lessor. Loading the Car onto a ship without such authorization is also prohibited.
  11. By any driver under the influence of alcohol, narcotics, or any substance impairing driving ability.
  12. In violation of any traffic, customs, or legal regulations.
  13. For any unlawful purpose or criminal act.
  14. For driving lessons or training third parties.
  15. In violation of any term of this Agreement.
  16. ACCIDENTS

In the event of an accident or any other incident (including fire, theft, or loss), the Lessee and/or any authorized driver must immediately, and before moving the Car, follow the procedure below:

  1. A) Notify the Police without delay. B) Record the names and addresses of any eyewitnesses and other persons involved. C) Refrain from admitting fault or acknowledging any third-party claims. D) Immediately inform the Lessor by telephone or any available means of communication. E) Collect and forward to the Lessor all relevant information and supporting material, such as photographs or written statements. F) Contact accident care services (telephone numbers are provided in the insurance policy). G) Complete and sign the required accident report or declaration form.
  2. INSURANCE COVERAGE

Insurance coverage is valid only when the Car is used in full compliance with the terms of this Agreement and the applicable insurance policy conditions. Any violation renders the Lessee and authorized drivers fully, jointly, and severally liable for all resulting damages and for indemnifying the Lessor against any claims.

The Lessee and authorized drivers are responsible for any damage not covered by the insurance policies, which they have reviewed and accepted upon delivery of the Car.

8.1 Material Damage

If the Car suffers material damage during the rental period, the Lessee must compensate the Lessor for all damages, expenses, recovery, and storage costs, and for loss of use—regardless of fault—unless the Lessee has accepted the Collision Damage Waiver (CDW) option at the start of the lease by marking “YES” on the front page.

Even when CDW coverage is accepted, the Lessee remains responsible for a deductible amount ranging from €300.00 to €2,500.00, depending on the Car category, as specified in the rental agreement. The Lessee may be released from payment of this deductible if they have also accepted the Full Damage Waiver (FDW) option, as indicated on the front page.

8.2 Theft

If the Car is totally stolen during the lease, the Lessee must compensate the Lessor—regardless of fault—for the full retail value of the Car, including registration, license plate, and related fees, plus compensation for loss of use. This liability is waived only if the Lessee has accepted the Full Damage Waiver (FDW) option at the start of the rental by marking “YES” on the front page.

8.3 Tires

If tire damage occurs during the rental, the Lessee is liable—regardless of fault—for all costs related to the damage, recovery, or replacement, unless the Lessee has accepted the Tire Security (TU) option at the start of the lease by marking “YES” on the front page.

8.4 Insurance Exclusions

The insurance coverage provided, including any optional clauses (CDW, FDW, TU), does not cover the following:

  1. a) Damage to the underside of the Car, including damage caused by driving on curbs, unpaved, or unsuitable roads. b) Loss or damage to luggage or personal belongings, for which the Lessor bears no responsibility. c) Damage to the interior of the Car. d) Damage caused by refueling with the wrong type of fuel.

The Lessor is entitled to directly collect any insurance payments under the relevant contracts. The Lessee and authorized drivers have no right or claim to such amounts.

The Car is insured for third-party liability, with coverage limits of €1,300,000.00 for property damage and €1,300,000.00 for bodily injury (excluding the drivers listed in the rental agreement). Any liability or claim exceeding these limits shall be borne in full by the Lessee and the authorized drivers, including related expenses such as lawsuits, compensation, or legal costs.

  1. EXCEPTION FROM LIABILITY

The Lessor shall be liable only in cases of fraud or gross negligence. In all other cases—including minor negligence, accidents, or force majeure—the Lessor assumes no liability whatsoever, and no claims may be made against them.

The Lessor also bears no responsibility for any items belonging to the Lessee or third parties that are lost, damaged, or left in the Car after its return.

  1. SUBSTITUTION RIGHT

The Lessor reserves the right, at its sole discretion and by written notice to the Lessee, to designate any third natural or legal person to fully or partially assume its rights and obligations arising from this Agreement.

The Lessee shall have no right to assign, transfer, or otherwise dispose of any of their rights or obligations under this Agreement to any third party.

  1. OWNERSHIP

The Car shall remain the exclusive property of the Lessor throughout the duration of the lease and may be equipped with a tracking device (GPS Tracker).

This Agreement constitutes a lease only; the Lessee acknowledges that they hold no ownership or other rights over the Car beyond those expressly provided herein.

The Lessee is strictly prohibited from selling, pledging, subleasing, granting use, or creating any right in favor of a third party regarding the Car.

The Lessee is not, and shall not be considered, an agent or representative of the Lessor for any purpose.

  1. VIOLATION OF THE TERMS OF THE LEASE

12.1 Joint and Several Liability

The Lessee and any authorized drivers of the Car are jointly and severally liable to the Lessor for the full and faithful observance of all the terms and provisions of this Agreement.

12.2 Breach of Contract

If the Lessee or any authorized driver breaches or attempts to breach any obligation herein, or if any information provided to the Lessor is false or inaccurate, the Lessor may, at its sole discretion, either:

Continue to enforce this Agreement, or

Terminate the Agreement immediately,

and in both cases demand full compensation for any direct or indirect damages, as well as payment of any outstanding lease amounts.

In the event of termination, the Lessor retains the right to exercise all ownership and possessory rights, including the right to reclaim the Car without the Lessee’s consent, from any person in possession of it.

Upon termination, all financial obligations of the Lessee arising from the Agreement become immediately due and payable.

12.3 Early Termination by the Lessee

If the Lessee terminates the lease unilaterally before the agreed end date, they must have fulfilled all obligations under this Agreement. Any prepaid rental amount corresponding to the remaining period shall remain with the Lessor as a reasonable and agreed penalty clause.

12.4 Automatic Termination

This Agreement shall terminate automatically under any of the following conditions:

The Lessee (if a natural person) dies or is placed under judicial supervision.

The Lessee (if a legal entity) enters into liquidation.

The Lessee is declared bankrupt, applies for bankruptcy, ceases payments, or is subject to seizure, forced execution, auction, or management of any of their assets.

  1. NON-WAIVER

Failure, delay, or tolerance by the Lessor in exercising any right or enforcing any obligation under this Agreement shall not constitute a waiver of such right or obligation, nor shall it be interpreted as consent to any breach.

Any waiver or modification shall only be valid if expressly made in writing and signed by the Lessor.

  1. JURISDICTION

This Agreement shall be governed by and construed in accordance with Greek law. Any dispute, disagreement, or claim arising from or in connection with this Agreement — including its validity, interpretation, performance, or termination — shall fall under the exclusive jurisdiction of the Courts of Thessaloniki, which the contracting parties expressly and irrevocably accept as competent.

  1. GENERAL PROVISIONS

15.1 Severability If any provision of this Agreement is found invalid or unenforceable, such invalidity shall not affect the remaining provisions, which shall remain fully valid and enforceable.

15.2 Entire Agreement This Agreement constitutes the entire agreement between the parties and supersedes any prior negotiations, communications, or representations, whether oral or written, relating to its subject matter.

15.3 Interpretation Headings and article titles are included for convenience only and shall not affect the interpretation of this Agreement.

  1. AMENDMENTS

No modification, addition, or deletion to this Agreement shall be valid or binding unless made in writing and signed by both parties. Any oral agreements or understandings shall have no legal effect unless confirmed in writing.

  1. NOTIFICATIONS

Any notice, communication, or declaration between the parties under this Agreement shall be valid only if made in writing and delivered either by hand, registered mail, courier, or electronic mail to the address or email specified on the front page of this Agreement.

Each party shall promptly notify the other in writing of any change in their contact details. Until such notification is received, any notice sent to the previously declared address shall be deemed validly served.